Reviews for Zager Guitar models

Avg. Score:
Playability 9.7
Sound 9.6
Finish 9.4
Price 9.8
Customer Support 9.9
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zad80om
Zager EZ-Play ZAD80 OM Size Acoustic


robert
Salem, Oregon
Model: zad80om

How did you hear about this brand?
My Guitar teacher knew about Zager.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have only been playing for about 6 years and was ready for something to get me to the next level. I was looking at Martins and Taylors but the price range was out of my reach. When I recieved my Zager I was so amazed at the quality of the sound and the ease of how it played.

What's your favorite part about this guitar?
Everything. It is a quality insturment. The wood is truly beautiful. The pressure needed to play difficult chords is very low and the sound is perfect.

If you didn't know the price of this guitar what would you estimate the price to be?
$1600 easy.

How would you rate customer support?
Dennis Zager Jr. was very timely with any questions or concerns I had. Very customer focused and proud of the guitars they are making.

Would you recommend this guitar to others…if so why?
Very much so. Like I said my experience in dealing with Zager was a delight. I cannot say enough about this guitar.




zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Zager EZ-Play ZAD50CE OM Size Acoustic Electric
Rick Clark <RickClark@globalserve.net>
Norwalk, California
Model: zad50ceom

How did you hear about this brand?
On the internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I really like it, the sound is as good as my high end taylor and martin. The ease of play is phenomenal.

What's your favorite part about this guitar?
The ease of play, I have had it for 4 days and it is fast becoming my favorite guitar and I own a Taylor 816, Taylor 716, Martin and a Breedlove j320 Ef studio.

If you didn't know the price of this guitar what would you estimate the price to be?
Between $1500-$2500

How would you rate customer support?
Customer support was and is top notch, they responded quickly and accurately .

Would you recommend this guitar to others…if so why?
Yes, I plan on buying another.

Additional comments:
It is a great guitar. I would give it my highest recommendations



zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Zager EZ-Play ZAD50CE OM Size Acoustic Electric
Rick Clark <RickClark@globalserve.net>
Palmdale, California
Model: zad50ceom

How did you hear about this brand?
On the internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I really like it, the sound is as good as my high end taylor and martin. The ease of play is phenomenal.

What's your favorite part about this guitar?
The ease of play, I have had it for 4 days and it is fast becoming my favorite guitar and I own a Taylor 816, Taylor 716, Martin and a Breedlove j320 Ef studio.

If you didn't know the price of this guitar what would you estimate the price to be?
Between $1500-$2500

How would you rate customer support?
Customer support was and is top notch, they responded quickly and accurately .

Would you recommend this guitar to others…if so why?
Yes, I plan on buying another.

Additional comments:
It is a great guitar. I would give it my highest recommendations



zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Zager EZ-Play ZAD50CE OM Size Acoustic Electric
Al Dominguez <amdda@comcast.net>
Boise, Idaho
Model: zad50ceom

How did you hear about this brand?
I saw a review on the web and decided to go to the Zager website and investigate. The more I read the more intrigued I became. I'm an older fella who has played as an amateur for years and was looking for something that would be easier to play. It was getting harder to hit bar chords.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have Gibson's, Fenders, a Gurian, and a few others and, while I still enjoy playing them all, this Zanger sounds fantastic, is easy to play and has become my everyday go to guitar. I have enough guitars now, trying new ones in stores has just become a fun day. I haven't found one that compares to the Zanger.

What's your favorite part about this guitar?
The sound, the ease of playing and the looks. Very high quality of workmanship and materials.

If you didn't know the price of this guitar what would you estimate the price to be?
$1500.00 plus.

How would you rate customer support?
Like family. Every time I have had a question, I get a prompt and helpful response. I usually ask about accessories because I have had no problems with the guitar.

Would you recommend this guitar to others…if so why?
I would recommend this guitar company to anyone who wants a high quality guitar that sounds great and is easy and fun to play. I have a couple of professional friends and they are always wanting to borrow the guitar...no way!

Additional comments:
Keep up the great work!



zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


jim florance <j.e.florance@gmail.com>
Chesapeake, Virginia
Model: zad50ceom

How did you hear about this brand?
Internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
No comparison. This baby is sooo much better. Not even in the same league as my old one.

What's your favorite part about this guitar?
Everything. Beautiful workmanship, full sound, great pickup and electronics, excellent intonation, holds tuning even under extreme playing.

If you didn't know the price of this guitar what would you estimate the price to be?
$1500

How would you rate customer support?
Excellent

Would you recommend this guitar to others…if so why?
Yes




parlorsizemahogany
Zager EZ-Play 4/5 Folk Size Acoustic Mahogany


Celeste Brockway <ccduffy80@gmail.com>
Berkeley, California
Model: parlorsizemahogany

How did you hear about this brand?
Internet Ad

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It stacks up to my full size Martin

What's your favorite part about this guitar?
The fact that is a smaller size which is just what I wanted but has a nice full rich sound

If you didn't know the price of this guitar what would you estimate the price to be?
500.00

How would you rate customer support?
Excellent a total 10+++ They answered my emails promptly

Would you recommend this guitar to others…if so why?
Most definitely... Because I can see total attention to detail and quality of the guitar. I understand why it took a little longer to get. It was well worth it

Additional comments:
I know Denny has a lot pride and care in his work. They take care of their customers. Would recommend highly.



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Zager EZ-Play ZAD80CE Acoustic Electric
Steve Snopek <Snopekmotors@sbcglobal.net>
Hartford, Connecticut
Model: zad80ce

How did you hear about this brand?
Internet/Facebook

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The quality and fit and finish is above comparable models that cost hundreds more! Sound is equal to or better than more expensive brands! Now the good part, the Zager is easier to play.!!

What's your favorite part about this guitar?
Ease of playing for extended time periods! I mostly played electric but now I have two Zager acoustics and find them easier to play than other brands. My other acoustic would tire my fingers but my Zager is much easier on the fingers...

If you didn't know the price of this guitar what would you estimate the price to be?
1600-1800$

How would you rate customer support?
My personal experience with Dennis Zager was perfect. He truly cares about the satisfaction of his customers and the quality of his instruments! Another great reason to buy a Zager acoustic.

Would you recommend this guitar to others…if so why?
Definitely would!!! I like the OM size, it's a tad smaller with no compromise in tone or volume. It's an easy transition from electric to a OM size acoustic. I used to dread playing a dreadnought... now I love to play my OM 80 CE

Additional comments:
I could have purchased any brand I wanted.... But I am so glad I chose Zager (for a second time). Zager truly cares for their customers and will see to their complete satisfaction. The quality, the sound, the easy play and the price... Why would you choose any other???



zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Don Wilson <djwilson@shaw.ca>
Santa Ana, California
Model: zad50cespecial

How did you hear about this brand?
Through the internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I am very happy with this guitar both in the construction of it and the way it plays. I feel that it is very comparable to much more expensive guitars and is very good value for the cost.

What's your favorite part about this guitar?
I like how it plays and especially the feel of the neck. The sound is also very full and well rounded. I also like the upgraded electronics package that is now being used.

If you didn't know the price of this guitar what would you estimate the price to be?
I would estimate this guitar to be in the $1500.00 range and would easily compare to other makes in that range or even slightly higher.

How would you rate customer support?
The customer support was fantastic with all of my emails answered almost immediately.

Would you recommend this guitar to others…if so why?
I would recommend this guitar to others for the reasonable price, the solid construction and the customer support that is provided. And remember if you are not happy with the guitar for any reason, send it back.

Additional comments:
Zager made the buying a guitar experience very easy for me and I definitely recommend them.



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Jeff McMillian <vangogh13@hotmail.com>
Abilene, Texas
Model: zad20mahogany

How did you hear about this brand?
I searched for an easier to play guitar on Google

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It is day and night. I am am beginner so I am not a pro by any means, but the Zager is so much more easier to practice on than my LX1 Martin. The quality of the Zager is so much more tan I expected and vs. other guitars the play ability and tone oz the Zager is unsurpassed.

What's your favorite part about this guitar?
The overall quality of the guitar is heirloom grade, it is just absolutely awesome. The customer service, the case, the guitar finish, quality materials and last but not least the tone. It sounds like a guitar should sound, deep rich tones and the ease of play is astonishing.

If you didn't know the price of this guitar what would you estimate the price to be?
Double or triple what I paid for it, but I am glad that I did not.

How would you rate customer support?
10+ Delivery was not off the shelf which is OK for me as I want something that is not cookie cutter and I know work went into making this guitar.

Would you recommend this guitar to others…if so why?
Absolutely, 100% would. The quality and ease of play are better than anything I have seen in an instrument and the guitar is absolutely beautiful with a tone that really turns heads, you just cannot believe the richness of the tone from a Zager.

Additional comments:
Cannot wait to buy another!



zad80
Zager EZ-Play ZAD80 Acoustic


charlie636 <charlie-maryann@san.rr.com>
Orange, California
Model: zad80

How did you hear about this brand?
Online.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I purchased the Z80 to replace my Taylor 210ce. I had nothing but trouble with the Taylor from day 1. I was just learning to play and although the Taylor sounded great and looked beautiful I could never get it to tune to key easily. I took it to a guitar shop and had their set up guy work on it. It took him a week and he told me the neck was slightly warped at the 10th fret. I took it to the Taylor factory here in San Diego and they said their was nothing wrong with it. So for a year I practiced and practiced. I still couldn't play a bar chord past the third fret. I took it back to Taylor and they offered to set it up and check it out, for $135.00. When I got it back it was a little better but after 6 months it still would not tune up right and was difficult to play. Then I bought the Zager 80. Wow, what a difference. It is a beautiful guitar and very well made. Bar chords are very easy to play and it tunes up perfect. My wife who has perfect pitch always said I was slightly out of tune when playing the Taylor. But with the Zager the pitch was right on. I wife sang professionally for many years and I trust her ear. The workmanship on my Zager is impeccable. I love the high gloss finish and the Mother of pearl inlay around the sound hole and top. Even the back has some inlay work that looks great. I tired a few high end Matins and Taylors in the store and I honestly think my Zager is just as good, and easy to play.

What's your favorite part about this guitar?
Besides the way the Zager looks and feels in the hand, the neck is my favorite. It is a little thinner from front to back and it seems flatter in the back of the neck making it easier to keep my thumb low and position my fingers straight down on the strings. Also I think the nut is slightly wider so my fingers have a little more room. I'm playing my chords much cleaner and more difficult chords are easier to play.

If you didn't know the price of this guitar what would you estimate the price to be?
Just looking at it I would have to say about $3,000.00. It really looks expensive.

How would you rate customer support?
Before I purchased this guitar online. By the way, you can only buy this guitar online. Zager has cut out the middleman on their instruments and sell direct from the factory. This saved me a ton of money because I didn't have to pay the music stores 2.5% or higher, Mark Up. So you can't go to a music store and buy one. This sounds like a negative but it isn't. Zager has the best return policy in the guitar business. If you do not like it, send it back. And, Zager will even pay the return shipping cost for you. Before I purchased mine I E-mailed Dennis Zager four or five times with questions. He answered me every time. The day I purchased it I called in my order. The Zager people are wonderful to do business with. I only regret I didn't know about them sooner.

Would you recommend this guitar to others…if so why?
Heck Yes I would recommend this guitar to others. Why? 1. It is a quality built instrument. 2. It is much easier to play. 3. It looks great and expensive. 4. You simply cannot beat the price when you compare it against any other guitar.




zad20emahogany
Zager EZ-Play ZAD20E Acoustic Electric African Mahogany


Anonymous <bamaman192004@yahoo.com.au >
Grand Rapids, Michigan
Model: zad20emahogany

How did you hear about this brand?
I saw videos on YouTube advertising Zager.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparing my new Zager to anything else that I have owned or played. The Zager outplays them all.

What's your favorite part about this guitar?
The sound and the ease of play.

If you didn't know the price of this guitar what would you estimate the price to be?
1500-2000

How would you rate customer support?
Well I've not really needed any support since I got the guitar but when I was trying to decide which Zager to purchase I emailed Dennis jr about 20 times. Dennis jr. Is the best. He helped me with any questions I had and I had a lot of questions.

Would you recommend this guitar to others…if so why?
Absolutely. This guitar is so well made and so easy to play. When I took this guitar out of the box I sat down and played for three hours. No pain or soreness in my fingers at all. The sound is just as good as aged Martins that I've played and this thing is brand new. When it gets a little age on it I don't think anything will compare to it on sound.




zad50ceom
Zager EZ-Play ZAD50CE OM Size Acoustic Electric


Zager EZ-Play ZAD50CE OM Size Acoustic Electric
Max Twelve O Six <max1206music@gmail.com>
Carrollton, Texas
Model: zad50ceom

How did you hear about this brand?
I heard about Zager guitars via someone I sold a guitar to.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Simply the best, I can't say enough how happy I am with it.

What's your favorite part about this guitar?
EVERYTHING, no joke, I am amazed how amazing this guitar is.

If you didn't know the price of this guitar what would you estimate the price to be?
$3,000 which will compare to how well the guitar plays, feels and sounds.

How would you rate customer support?
10 out of 10 again "amazing"

Would you recommend this guitar to others…if so why?
Yes, yes, yes, don't go any where else.

Additional comments:
Hi, I am "Max Twelve O Six" a singer/songwriter in the NYC area, and I just got my Zager guitar. I went on a search for a guitar about one year ago, I tired may, many guitars at stores around my area, most of these store here have pretty much all the top guitar anyone would want to play and I did tried them, I can say proudly that my Zager guitar by far outplays any of them, you would have to be crazy to not get one if you are on your search. One of the biggest reasons why I needed a new guitar, is because I have very bad tendonitis on both hands and arms, so I needed a guitar that I could play without aggravating my condition and I know I found it with my Zager.



zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Zager EZ-Play ZAD80CE Acoustic Electric
Larkin <Lmw831@sbcglobal.net>
Jersey City, New Jersey
Model: zad80ce

How did you hear about this brand?
I was on the Internet looking for some music on Ultimate guitar.com. and an add came up.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have four acoustic guitars. A Taylor,Blueridge,Gibson and now a Zager80ce. The Zager blows the others away!!! It is much easier to play and has a much deeper and richer sound. I don't get near the volume with the other guitars.

What's your favorite part about this guitar?
The ease of play is amazing and I have never played a more beautiful guitar but the sound is my favorite part.

If you didn't know the price of this guitar what would you estimate the price to be?
$2500 to $3000

How would you rate customer support?
Unbelievable! My emails with questions were answered very quickly. One even on the Fourth of July . I was not expecting to here back for several days but it only took about 20 minutes .

Would you recommend this guitar to others…if so why?
Absolutely ! It is a beautiful instrument that almost plays itself and has an incredible sound.

Additional comments:
If anything ever happens to this guitar I won't have to shop. I'll just order another Zager.





GREG GOSLING...UK <gregcarla@talktalk.net>
Roseville, California

How did you hear about this brand?
browsed internet, listened to reviews, looked at site, listened to Denny playing.Great support from users.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Far Better, have Taylor and the ease of playing my Zager is worlds apart.

What's your favorite part about this guitar?
Ease of action and tone

If you didn't know the price of this guitar what would you estimate the price to be?
Being a true beginner, I don't really know, but comparing it to ones I have tried in shops, probably £1000 -£1500 .)(1700 to 2,200 $ )

How would you rate customer support?
.Unbelievable, Denny and the team have been fantastic, whilst I had to wait longer for my guitar due to initial quality of wood was not deemed not to be of the standard required, and kept informed all the way....great team.

Would you recommend this guitar to others…if so why?
Absolute and unequivocal.

Additional comments:
As a beginner, to own something like this is .Fantastic, at such an affordable price it just goes to show that this company is not about money or profit but quality and customer satisfaction, I will recommend without being cheesy!!



zad20sunburst
Zager EZ-Play ZAD20 Acoustic Vintage Sunburst


Rick Zieser <rick@chemsolusa.com>
Ann Arbor, Michigan
Model: zad20sunburst

How did you hear about this brand?
Internet research

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Much easier to play than my previous guitar. It also sounds great. I would compare it in sound to

What's your favorite part about this guitar?
I like the look, sound and play-ability. It is a work of art.

If you didn't know the price of this guitar what would you estimate the price to be?
I don't know for sure, but I would say it compares in quality, play-ability and sound to a $1500 to $2000 guitar

How would you rate customer support?
Excellent A+. This is what impressed me the most about your company. The direct communication from the people that actually own and run the company is unbeatable. Plus your willingness to work with the customer exceeded my expectations.

Would you recommend this guitar to others…if so why?
I would highly recommend your guitars to anyone looking to buy. When you compare the quality of the instrument, ease of play, sound quality and finally the customer service I can't think of a better company to buy a guitar from. Plus you are buying from an american company that has a mid-west work ethic. What could be better? I congratulate you all on your fine product and company.




zad80om
Zager EZ-Play ZAD80 OM Size Acoustic


Dan Dube' Jr <ddube769@gmail.com>
Grand Rapids, Michigan
Model: zad80om

How did you hear about this brand?
While on youtube your add for zager guitar popped up.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
well know that I own and have played the zad 80ce I think the guitars in the store are all over priced or your price is cheap. the playability is light and comfortable. the sound is warm, clean and the resonance is awesome. ive played the high end Martins and Taylors and the zad 80 stands alone

What's your favorite part about this guitar?
The playability

If you didn't know the price of this guitar what would you estimate the price to be?
$3000.00

How would you rate customer support?
Very nice people

Would you recommend this guitar to others…if so why?
I will continue to share my the experience to all my musician friends and have the play my zad80c

Additional comments:
First off for me I don't buy guitars without playing them 1st, but when I saw the add on the internet pop up for your guitars I clicked on it because I never heard of them. When I watched the video testimonies I decided to take a shot at the Zad 20ce that you have on sale for $795. I received my guitar today and unpackaged and looked over the guitar and was amazed at the workmanship, I am a 30 year machinist that daily builds parts to blueprint, so I know how hard it is to manufacture things. I sat down and played it.This guitar is truly a piece of art. The tone and resonance is warm/ sharp and sweet and it does play easily just like one of my high-end electric guitars. The whole time I was playing it, something in the back of my mind was wrong though. When I was done playing the guitar and putting it back in its case then it hits me. This isn't the guitar I ordered, its the Zad80ce. So I go back to the box with the shipping instructions and confirm that the shipping label says Zad20ce. I pull out the shirt out of the bag and notice the black envelope with the post it note that says " You've been upgraded to an 80ce for free"! Dennis Jr. I sat back in my chair and was humbled. I want you to know how grateful I am and appreciative of your generosity. I play with a lot of musicians in bands and open mic nights and I can't wait to share this story with everyone and let them try this guitar.



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Alex <alexgranzin@gmail.com>
Olathe, Kansas
Model: zad20esunburst

How did you hear about this brand?
Through a link on a website.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This is the first acoustic electric guitar that I have purchased. I'm new to the guitar and have primarily played an epiphone hollow body. I love the tone and the ease of playing even with the limited skills that I've developed thus far.

What's your favorite part about this guitar?
It's beautiful and it sounds great.

If you didn't know the price of this guitar what would you estimate the price to be?
Hard for me to say since I haven't purchased or shopped for that many guitars.

How would you rate customer support?
Superb.

Would you recommend this guitar to others…if so why?
I would, but being a novice I'd be more inclined to let them try it and I'm pretty sure the guitar would sell itself.

Additional comments:
Looking forward to continued learning and hours of enjoyable playing-thanks for your dedication to the craft.



zad900ce
Zager EZ-Play ZAD900CE Professional Acoustic Electric


Zager EZ-Play ZAD900CE Professional Acoustic Electric
John McLean <jjmclean@comcast.net>
Buffalo, New York
Model: zad900ce

How did you hear about this brand?
Online and from emails from fellow musicians

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Best I have ever owned... and I have owned many of the common and top brands.

What's your favorite part about this guitar?
Easy of Play & Sound

If you didn't know the price of this guitar what would you estimate the price to be?
$3,500.00 - $4,500.00

How would you rate customer support?
Very Good

Would you recommend this guitar to others…if so why?
Yes, Because for the value - to price ratio - it is the best in the industry. Moreover, even if it cost more... I would still recommend it.

Additional comments:
I received my new Zager 900CE guitar and I wanted to let you guys know that I am completely satisfied and most impressed with the workmanship, skill and expertise ZAGER put in designing and making this guitar. I have had so many guitars over the years (some of the other top brands) and I wanted to say that this guitar is truly the best I have ever owned! The easy of playing, the rich and profound sound, the beauty and the electronic transducer/pick-up are the right combinations for a “near perfect guitar”. I will be letting all my associates and friends know about the ZAGER custom guitar company.



travelsizemahogany
Zager EZ-Play 3/4 Travel Size Acoustic Mahogany


Bill Holbird <bill.holbird@mac.com>
Westminster, Colorado
Model: travelsizemahogany

How did you hear about this brand?
On YouTube.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I was looking for a quality 3/4 guitar. This has great sound, appears to be crafted very well, and has a beautiful finish. The ones I tried at stores used laminated woods, didn't have as nice of a finish, and sounded "tinny" to my ear. This one sounds like I'm playing my regular size guitar.

What's your favorite part about this guitar?
The size. It's easy to transport and easy to play. When my 9-year old grand-daughter visits, she can play it while I play the full size guitar. In the meantime it's become my "go to" guitar.

If you didn't know the price of this guitar what would you estimate the price to be?
$700 to $800.

How would you rate customer support?
I haven't required customer support other than being updated on delivery. Dennis immediately responded to any inquiry I had.

Would you recommend this guitar to others…if so why?
Yes. It's a beautiful product with a great sound at an affordable price. You can't go wrong.




zad900ce
Zager EZ-Play ZAD900CE Professional Acoustic Electric


Zager EZ-Play ZAD900CE Professional Acoustic Electric
John McLean <IrishMusic@comcast.net>
San Antonio, Texas
Model: zad900ce

How did you hear about this brand?
Other musicians online and their positive reviews and comments

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This is the best guitar I have ever owned. I have had Martins, Takaminis, Ovations, Yamahas and more...

What's your favorite part about this guitar?
Sound and craftsmanship

If you didn't know the price of this guitar what would you estimate the price to be?
$4,000.00 - $5,000.00 price range

How would you rate customer support?
fantastic!

Would you recommend this guitar to others…if so why?
Yes - I do recommend this because of the price and the quality.

Additional comments:
I received my new Zager 900CE guitar and I wanted to let you guys know that I am completely satisfied and most impressed with the workmanship, skill and expertise they put in designing and making this guitar. I have had so many guitars over the years (some of the other top brands) and I wanted to say that this guitar is truly the best I have ever owned! The easy of playing, the rich and profound sound, the beauty and the electronic transducer/pick-up are the right combinations for a “near perfect guitar”.



zad900ce
Zager EZ-Play ZAD900CE Professional Acoustic Electric


Rob Mitchell <rmitchell@nel-con.com>
Norwalk, California
Model: zad900ce

How did you hear about this brand?
I was looking for a quality guitar and watched several videos on YouTube; mainly on Taylors versus Martins. I saw several comparisons from accomplished players comparing these two to the zad900ce and decided to take a chance.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The sound quality was not as deep as my Epiphone...making me a little nervous. I read all the literature that you sent and noted that the guitar would get a deeper tone once the wood cured. When I first began playing it my fingers hurt (I have not played in a while)and I thought easy play? I next played a chord with a light finger touch and laughed out loud at the full rich sound with such a light touch. The playability is all that was promised.

What's your favorite part about this guitar?
One cannot choose a single favorite. The beauty out-classes any guitar that I have seen and yes the playability; something that I have to remind my fingers that a hard press is not necessary.

If you didn't know the price of this guitar what would you estimate the price to be?
$3,500 to $4500

How would you rate customer support?
Boy do I know about customer support! I ordered my guitar on January 30, 2014 and knew that it was backordered. I emailed Dennis and had an immediate reply with the anticipated delivery month. I emailed him several times in the interim and had a gracious reply each time. When the delivery month arrived I was notified that there would be a delay due to a non satisfactory delivery of materials. I considered canceling my order and purchasing a guitar from a local music store. Dennis gave me this opportunity and said that you would refund me at anytime. I decided to stay the course. I was told that the new delivery date would be the end of June and on the first week in July I had my guitar. Customer support...Great!

Would you recommend this guitar to others…if so why?
Yes, the beauty, playability and cost versus lesser quality guitars costing an equal amount are reasons to order a Zager.

Additional comments:
My zad900ce arrived with an upgraded case, a years worth of strings and a very nice guitar strap. All due to the wait time. Now that is taking care of ones customers!



zad900ce
Zager EZ-Play ZAD900CE Professional Acoustic Electric


Anonymous
Pasadena, California
Model: zad900ce

How did you hear about this brand?
From another player, and internet research

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar was nicer than any other guitar I own.

What's your favorite part about this guitar?
The ease of play. Also, the construction quality is very high.

If you didn't know the price of this guitar what would you estimate the price to be?
I would have expected the guitar to cost ~$3,500-4000.

How would you rate customer support?
Customer support has been very responsive.

Would you recommend this guitar to others…if so why?
It is a high quality guitar, sounds good, plays well. Even more so given its price




zad80ce
Zager EZ-Play ZAD80CE Acoustic Electric


Melissa Stott <mstott69@verizon.net>
Kansas City, Kansas
Model: zad80ce

How did you hear about this brand?
I heard of this brand by searching the internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is so much easier to play, and has such great sound quality! I have played a Martin guitar, but it was harder to play. I barely have to press down on the frets with my new Zager guitar.

What's your favorite part about this guitar?
Easy to play.

If you didn't know the price of this guitar what would you estimate the price to be?
Doesn't matter... I love it!

How would you rate customer support?
Customer support was excellent and kind!

Would you recommend this guitar to others…if so why?
I would most definitely recommend this guitar to others, because it's a beautiful guitar, plays easy, and most definitely has great sound quality.




zad50cespecial
Zager EZ-Play ZAD50CE Acoustic Electric Special Edition


Rich
San Francisco, California
Model: zad50cespecial

How did you hear about this brand?
Saw a video on you tube

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison. This is a masterpiece in quality and craftsmanship.

What's your favorite part about this guitar?
E V E R Y T H I N G. There is no way I could choose any one part over another. They are all equally excelletnt

If you didn't know the price of this guitar what would you estimate the price to be?
I would expect to pay well over $2,000.00 for this ZAD50CE Special

How would you rate customer support?
Customer support is superb. Dennis answered my questions usually within 10 mins of sending the email. I don't know of a better customer service.

Would you recommend this guitar to others…if so why?
Without question. The quality of the instrument and workmanship are excellent, but the sounds and ease of playing is unmatched. The action is incredible and your fingers do not get tired after extended playing.

Additional comments:
I could not have found a better guitar for myself. The sound is incredible and the ease of playing is something you have to try to believe. The entire package is off the chart. The guitar, the case (with humidifier)and the care and attention to detail that Dennis Zager puts into each and every one of his guitar4s. I'm sold, and so will you be.



zad20sunburst
Zager EZ-Play ZAD20 Acoustic Vintage Sunburst


Anonymous <billgriffin@optonline.net>
Colorado Springs, Colorado
Model: zad20sunburst

How did you hear about this brand?
Researching on the internet for a soulution to my problem with pain in my hands when playing.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The sound on the Zager is brilliant and rich.

What's your favorite part about this guitar?
That I can practice for more than a half hour without feeling discomfort in my hands

If you didn't know the price of this guitar what would you estimate the price to be?
800-1000

How would you rate customer support?
The customer support has been fantastic. Every question I asked was answered literally in minutes (if not sooner)

Would you recommend this guitar to others…if so why?
The look, feel and sound of this guitar speaks for itself. It is by far the best guitar I have owned.

Additional comments:
I’ve had a guitar most of my life, but never really took the time to really get into it. I have mostly just picked it up every once and a while and strummed along to songs or tried to figure out how to play something. This year I decided that (at the age of 59) it was time to do something that I always wanted to, really learn to play guitar. Once I started practicing on a regular basis, I felt myself not being able to put in as much time as I wanted, since my fingers we bothering me. Playing an electric guitar helped a bit, but my acoustic was not very comfortable to me. After about 20-30 minutes my fingers (not just my finger tips) were hurting. I started on my internet search for help. I tried finger exercising, bought finger exercising grips (which does help a bit), had the acoustic setup with the action as low as I could get it, but I either had to suck it up and work through the pain, or keep looking for a magic answer. Well, I think I found it. After doing a lot of research on the internet, I thought I would try a Zager guitar. They seem to have a great loyal following, although they also seem to have a lot of haters, which made me shy away at first. Most of the negative reviews I saw were from many years ago, so I thought I would give one a try. I was on contact with Dennis Zager Jr, who answered any and ALL questions I had before I made the purchase, not only quickly but honestly. Since Zager has such a great return policy, I figured I had nothing to lose, but the pain in my fingers. I ordered a ZAD20 Sunburst from their discount section. Great(er) price and almost perfect (once I received it I had a hard time finding the small cosmetic defect). Due to a UPS screw-up, I had to go pick up the guitar at the UPS office. The UPS employee at the counter was also a guitar player and had never heard of Zager guitars. I told him a brief history, of course he had known Zager and Evans great hit, “In the Year 2525”. I was excited to see the guitar and play it, so I opened it in the UPS Office. I also purchased a case, don’t buy a guitar without one, and when I opened it and tuned it up, I knew it was a good decision. It sounded Great!! Of course the UPS guy wanted to give it a whirl, which I let him and it sounded even better with someone who really knew how to play. I unfortunately had to go back to work, but when I got home I was like a kid with a new toy. When my wife called me for dinner, I realized I had been playing for well over an hour pain free. I thought that maybe it was the “new toy” adrenaline, but so far I have not run into any significant pain issues. First, any fingertip pain is gone. The amount of pressure required, is so much less than my other guitar. I guess the pressure I was exerting on my other guitar was causing my joints to hurt, but that pain is minimal know. I have no problem going an hour or 2 comfortably. Another first happened. My wife actually knew what songs I was playing without me telling her. My



zad20sunburst
Zager EZ-Play ZAD20 Acoustic Vintage Sunburst


peter couchman <couchmanpeter63>
Lowell, Massachusetts
Model: zad20sunburst

How did you hear about this brand?
online

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
it is very, very good. the comparison includes my gibson, taylor and martins all of which cost more than twice the price.

What's your favorite part about this guitar?
it plays so well and the sound is balanced and prominent.the frame is classic and when i knock on the front it gives great sustain. the wood is lovely and superbly finished. i wd take it anywhere.

If you didn't know the price of this guitar what would you estimate the price to be?
$900 or more

How would you rate customer support?
very good, was contact, comment and explanation all the way.

Would you recommend this guitar to others…if so why?
yes; because it is good and outstanding for its price

Additional comments:
thanks to zager. i dont quite understand the mechanics of why it plays so easily and well, but i can live with that.



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Michael Carter <mcarter476@att.net>
Fort Worth, Texas
Model: zad20esunburst

How did you hear about this brand?
Through an internet search prompted by a friend...

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The neck fits my hand better and the string height makes it easier to make chords without as much pressure. The strings themselves are to me smoother and feel better on my finger tips.

What's your favorite part about this guitar?
First I love the look but then comes the sweet sound...

If you didn't know the price of this guitar what would you estimate the price to be?
I figure in the 1200 range as some others I have looked at but they did not play as well.

How would you rate customer support?
To this date the customer support has been outstanding...Every question I have asked has been answered very promptly and answered in a way that is easy for a beginner like me to understand...

Would you recommend this guitar to others…if so why?
Absolutely...It is a quality guitar for a very good price.

Additional comments:
Just want to thank the Zager folks for their help and service. If not for this guitar I might have gotten fed up with sore fingers and quit. This has helped me to extend my practice times greatly and sped up my learning curve...



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Bobby L
Salt Lake City, Utah
Model: zad20esunburst

How did you hear about this brand?
I found Zager on line looking for guitars made in the US, and came across Zager. I knew about Zager & Evans back in the 60's with there killer hit in the year 2525, was a song heard across the world, but had no idea Denny was building guitars, so I had to check out the site and was very impressed with the looks and finish and sounds they put out.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have owned 28 guitars in my life time and had them from Gibsons, Yamaha, Fenders, Ovation, Harmony, Music man, Martins Mitchell's, Stella, & more, I still own 8 of my collection and 4 vintage which I love playing and sound great. When I received my Zad20E took it out of the case it was just beautiful, The Sunburst color is such a great finish and the smell of the Mahogany wood is very strong and fresh, Love it, I tuned it some from the long trip to AZ with the on board preamp tuner, the guitar sounded great played wonderfully up there with the very top of the line $3000.00 plus guitars that I previously own. The case has a beautiful black felt cushion perfectly cut to fit the guitar snug & Zager Logo on it which looks great also

What's your favorite part about this guitar?
Well my favorite part of this Zad20E is the sound it puts out, from the very low end to the high end E & B strings just sing out, The on board Fishman 60 is one of the best that I have plugged in to an Amps and sounds great, On board tuning is quick and easy and very accurate tested it with my other tuners and right on pitch. The playability is very easy and the feel of the neck is just a perfect fit, easy and quick chord changes, just an all around great guitar to play for hours on end.

If you didn't know the price of this guitar what would you estimate the price to be?
I would have to rate my new Zad20E around the price range of about 1800.00 to 2500.00 dollar guitar

How would you rate customer support?
Customer service is right on and answered my emails with in minutes of any questions that I might have asked about the guitar before I even purchased it, that was a mind blower cause companies to day take days to reply if they do at all. Dennis was emailing me as soon as he received my email. That said a lot for me.

Would you recommend this guitar to others…if so why?
Oh I would most definitely recommend these guitars to any of my musician friends, this will not be my last ZAGER by far Planning on to purchase the 20 & 80 CE in the future to add to my collection of beauties

Additional comments:
I have been playing guitar for over 20 yrs and have played them all from low end to high end in the thousands, and this Zager is right up there, the looks the style just a beautiful finish, and of course the sound just awesome, The comfort of holding it is a perfect fit could play it for hrs and never get tired of playing it. My Thanks to Denny for a great design & Dennis for a great customer support and also can't beat the life time warranty for no additional money for insurance like on most guitars being purchased out there



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst
Frank <fvrich2001@yahoo.com>
Rochester, New York
Model: zad20esunburst

How did you hear about this brand?
Internet advertisment

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have an Ovation Ultra that from day one, needed the action lowered. The seller did not mention that, it was my first big dollar guitar so I was ignorant of guitar set ups. After years of not being able to play beyond the fourth fret, I had the action lowered. It plays better but I liken the frets to playing a cheese grater! Sound is dull. My new Zad20E is light years ahead in all aspects, playability, tone, Fishman 60 electronics package with tuner over all quality.

What's your favorite part about this guitar?
The tone, its so clear and rings out.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000.00 easy..

How would you rate customer support?
Excellant plus..

Would you recommend this guitar to others…if so why?
I already have. Over all quality and sound and customer support.




zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Larry Kubiayk <larrykubiayk@gmail.com>
Norfolk, Virginia
Model: zad20e

How did you hear about this brand?
I learned about Zager Guitars looking for songs on youtube.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have an Alvarez from 1964 and the Zager just feels better in my arms. I love the touch of the strings to the neck.

What's your favorite part about this guitar?
Besides it's playability, it is also a beautiful looking instrument.

If you didn't know the price of this guitar what would you estimate the price to be?
I would have figured it sellingat over $900 and well worth it.

How would you rate customer support?
It is great to see a company that takes such pride in their product and what they do for the customer.

Would you recommend this guitar to others…if so why?
I have already told others about looking into Zager.

Additional comments:
If they ever come out with an electric, I'll be one of the first customers.



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Michael Carter <mcarter476@att.net>
Brownsville, Texas
Model: zad20esunburst

How did you hear about this brand?
Through a friend that had seen the website...

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Easier to play as far has how it feels in my hands and how my finger tips do not hurt while I practice...

What's your favorite part about this guitar?
How the strings are lower to the neck and do not require as much pressure...The looks of the sunburst is great also...

If you didn't know the price of this guitar what would you estimate the price to be?
11 to 1200 I would say.

How would you rate customer support?
Got to say that the customer support has been outstanding. Answered every question I had and helped me upgrade the guitar with no problems.

Would you recommend this guitar to others…if so why?
I would say that its the easy way it feels on the hands. I can practice twice as long as I used to and my hands do not hurt the way they did with my Fender.

Additional comments:
Overall I would say that this is a really good guitar and has a sweet sound. The fishman electronics are easy to use and makes the electric use sound good as well.



zad20esunburst
Zager EZ-Play ZAD20E Acoustic Electric Vintage Sunburst


Michael Carter <mcarter476@att.net>
Colorado Springs, Colorado
Model: zad20esunburst

How did you hear about this brand?
Through a friend that had seen the website...

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Easier to play as far has how it feels in my hands and how my finger tips do not hurt while I practice...

What's your favorite part about this guitar?
How the strings are lower to the neck and do not require as much pressure...The looks of the sunburst is great also...

If you didn't know the price of this guitar what would you estimate the price to be?
11 to 1200 I would say.

How would you rate customer support?
Got to say that the customer support has been outstanding. Answered every question I had and helped me upgrade the guitar with no problems.

Would you recommend this guitar to others…if so why?
I would say that its the easy way it feels on the hands. I can practice twice as long as I used to and my hands do not hurt the way they did with my Fender.

Additional comments:
Overall I would say that this is a really good guitar and has a sweet sound. The fishman electronics are easy to use and makes the electric use sound good as well.





Anonymous
Corona, California

How did you hear about this brand?
internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have several guitars, tama to a cheap fender, and I can say that the zager sounds as good or better than anything I have. the quality of workmanship is there.

What's your favorite part about this guitar?
I love the easy chording(strings close to the frets). the setup is just right.

If you didn't know the price of this guitar what would you estimate the price to be?
$800

How would you rate customer support?
great customer support. I have written mr. zager, several times and he is always prompt with a reply.

Would you recommend this guitar to others…if so why?
yes, for the money, there is none finer than this guitar.




zad20
Zager EZ-Play ZAD20 Acoustic Natural


paul <paul9169@hotmail.com>
Fullerton, California
Model: zad20

How did you hear about this brand?
Whilst on YouTube the advertisement came on.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It is definitely the best acoustic guitar I've ever played.

What's your favorite part about this guitar?
The look of the guitar is stunning and the playability is fantastic.

If you didn't know the price of this guitar what would you estimate the price to be?
I would have to say well Over a thousand pounds.

How would you rate customer support?
Definitely 10 out of 10.

Would you recommend this guitar to others…if so why?
I would recommend the guitar because I know other guitarist who are struggling with playing and practicing on their guitar.

Additional comments:
Once again a big thank you to you and your father, I couldn't have asked for more in a guitar and I can't wait to let my friends see and play this fantastic instrument,thank you.





Anonymous <gcomeaux@gci.net>
Hayward, California

How did you hear about this brand?
Website. I had a Z-20 and when I was looking for a new guitar that was easier on my wrist, I went straight to Zager.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have had many acoustics. My favorite is a one-of-a-kind J-55 Gibson. The tone is rich and even across the strings, plays like butter. But the Z-80 is SO much easier to play, with a vibrant tone, rich sustain, and buttery fretboard.

What's your favorite part about this guitar?
Ease of play. I can practice for hours before my hand begins to hurt.

If you didn't know the price of this guitar what would you estimate the price to be?
Maybe $2000.00. It's a nice guitar with quality binding and workmanship. Absent the Zager logo, I would have thought this to be a lower-end Martin D-35, on which is what it is obviously patterned. And, in truth, I, (like most people who AREN'T experts on acoustic guitars)can't really tell the difference between the two.

How would you rate customer support?
Excellent. There were a few hiccups regarding a case, but overall, you can't beat the customer service of the Zager family and the company.

Would you recommend this guitar to others…if so why?
Absolutely the best value for the money.

Additional comments:
I bought this guitar because I could only play my Gibson for a couple of hours and my thumb-wrist would hurt like a demon. (orthopedic problem) With the Z-80, I can play all day with minimal discomfort. These ARE the easiest playing guitars EVER!



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


teresa marsh NZ
Portland, Oregon
Model: zad50om

How did you hear about this brand?
I heard about it on the internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It is a fantastic guitar. I have a cort and a Yamaha. This has superior sound and is easy to play. The quality of this guitar is above average.

What's your favorite part about this guitar?
I like the neck but also the top with the lovely abalone decoration around the sound hole. The Om size is just perfect for a female like me with smaller height. Also not being a youngster the lighter weight is a great advantage.. I would recommend this size to any woman.

If you didn't know the price of this guitar what would you estimate the price to be?
I would think this guitar would be up to $1500 level.

How would you rate customer support?
Could I give it 200 percent? Dennis was always polite, always prepared to go the extra mile. I sent many messages to him and he never got tired of answering my questions. Their guarantee is fantastic, you wont find anything better.

Would you recommend this guitar to others…if so why?
I would highly recommend this guitar to anyone. The high quality cases they sell are fabulous, better than any I have ever seen. Give Zager a try you wont regret it.

Additional comments:
I live in New Zealand and so it was a big decision to buy from US but it was so worth getting to know Dennis and Denny at Zager guitars.



zad20
Zager EZ-Play ZAD20 Acoustic Natural


Anonymous <steveambuter@cox.net>
Oakland, California
Model: zad20

How did you hear about this brand?
On the Internet.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
For a beginner guitar my Yamaha fg700s I thought was a pretty good guitar. It sounds good and plays well after having it professionally set up. However, it doesn't compare to the Zager in sound quality and appearance. It is truly a beautiful guitar.

What's your favorite part about this guitar?
Actually, I like everything about it!

If you didn't know the price of this guitar what would you estimate the price to be?
I'd guess the price to be around $600 or $700.

How would you rate customer support?
Customer support is unbelievable! With the first guitar I got I didn't find the playability any better than my Yamaha. I explained this to Dennis and he sent me a second guitar with custom string spacing which makes this guitars playability now better than my Yamaha. This did not cost me anything additional and Dennis paid for the return and shipping of the new guitar.

Would you recommend this guitar to others…if so why?
Absolutely! You can't go wrong. If you're not happy with the guitar they'll do their best to get it right. If they can't you get a full refund. There is nothing to lose and everything to gain as this really is a wonderful guitar.

Additional comments:
Just can't say enough about how great Dennis is with customer support. He responds quickly to emails and bends over backwards to make sure you're entirely happy with his guitar. Wish all companies operated this way.



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Gay Szolosi <szo@comcast.net>
Indianapolis, Indiana
Model: zad20mahogany

How did you hear about this brand?
On Line

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I find that this guitar has the best action I have seen in any guitar. Regardless of experience, the tone and ease of playing is beyond description. Soft and easy with a big sound is all I can say! I love it!!

What's your favorite part about this guitar?
The ease of play.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000 Plus.

How would you rate customer support?
There support is the best. I am disabled and they treated me so nice it was like I knew them as a friend. It was the most I have spent on a guitar and I don't have a lot of money. I was away from home and had to have it shipped to an address that I was only going to be for a short time. They handled the shipment and communication without a flaw! Great people to work with and I love the guitar!

Would you recommend this guitar to others…if so why?
Yes. They deliver what they claim. You will not be disappointed in any way.






Walter Metcalf <wlm_metcalf@yahoo.com>
West Valley, Utah

How did you hear about this brand?
On the internet

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have only played nylon string guitars so this would be my first steel string. I knew there would be an adjustment period. After the first week I find it is getting much easier to play and I can do most songs that I do on my older guitar. It's not quite up to my old guitar yet but I know it will be there soon. The sound it produces exceeds that on my old guitars.

What's your favorite part about this guitar?
A beautiful instrument. I like everything about it, especially the built in tuner. Really sounds great when plugged in to my amp.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000.00 or so.

How would you rate customer support?
So far is the absolute best.

Would you recommend this guitar to others…if so why?
Yes. I have a lot of friends that play, so I would just tell them, "Play this".

Additional comments:
Looking forward to learning how to us a pick and strum. Never needed them on my other guitars. I'm getting there and feeling more comfortable with guitar with each passing day. I thing I'll plug into the computer and cut a few tracks.



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Zager EZ-Play ZAD20E Acoustic Electric Natural
Jim <jasrob49@frontiernet.net>
Indianapolis, Indiana
Model: zad20e

How did you hear about this brand?
I came upon the Zager EZ-Play guitar website through an ad in YouTube videos while I was searching for the strumming pattern for a Bob Seger song "Night Moves". So I checked out the Zager site looking at the different guitars that are offered and I was amazed at the low price they were being offered for.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have been looking for a while to replace a Fender T-Bucket 300CE Acoustic-electric that I had purchased from the Guitar Center about 2 years ago. The Fender's bridge was pulling away from the top and created bubbles in the finish. The Fender had a harsh tone to it whether plugged into my amplifier or not. I have another Fender which is acoustic only that is one of those that I caught at Costco. The other guitars that I owned where problems with the neck cracking around the top guitar body.

What's your favorite part about this guitar?
If I had to identify a favorite part about this guitar it would be everything that Denny talked about in his videos that separates his guitars from the rest. As I was checking out the different guitars I reviewed the various video that you, Denny, provided demonstrating your guitars. Denny, you held my attention into the craftsmanship you put in your design for an easy playing guitar that was comparable to the top end brand guitars; a wider string spacing to better play chords, lower string height to the fret, and a custom neck all of which you said makes for a better and easy playable guitar. Not to mention the affordability of your custom guitars. These aspects of your guitar genuinely had me sold.

If you didn't know the price of this guitar what would you estimate the price to be?
To tell you the truth, I would have expected this guitar to be in the price range of those Taylors or Martins guitars that I glaze upon in the music stores ranging from $1,600 to $2,500. Way out of my price range for a beginner/amateur.

How would you rate customer support?
Three things: 1st) I received my ZAD20E today (05-12-14) and it really looks beautiful. I handled it like a new born baby while unpacking it. The quality of the sound after some minor tuning is truly amazing, it sounded like those Taylors' that I fumble around with in the music store. 2nd) As I was being awe struck by its beauty and sound, I noticed that on the backside of the neck joint that it had a strap peg, which I forgot to mention about installing when I ordered my ZAD20E. I don't how you did it, but Thanks to you Dennis & your father for the heads-up by adding the strap peg after I had emailed you about it (after I received my UPS notification of shipment). 3rd) After playing a bit on my ZAD20E I went to check my mail and sure enough was your package Dennis (as you had promised) with a leather strap and strap peg hardware that you said you would send me for me or a guitar technician to install. Kudos to Zager guitars'!!!!

Would you recommend this guitar to others…if so why?
I definitely would recommend this guitar to others. I am truly counting on Denny's word about his guitars being EZ-Play. I'm looking forward to improving my skills as a beginner Denny with your EZ-Play guitar. I've knocked around through the years with simple chord progressions, but since the passing of my wife, I begun taking lessons. Somewhere through the years someone told me that with acoustic guitars you have to press harder on the strings. So that’s what I’ve been doing, which makes practicing very hard due to my fingers tips getting really sore to the point where I have put an ice pack on them. Nevertheless, after starting guitar lessons I’ve been informed that’s not the case with all acoustic guitars. But old habits are hard to break. Therefore, in order to practice more often I'm trying to avoid that by using more finesse with my fingers. So far the feel of the Zager Custom Lights strings (by Martin) are very smooth & soft.

Additional comments:
As part of the Zager EZ-Play Guitar package, I want to thank you Denny for the extra set of strings, picks and the Zager craftsmanship you have personally put in your guitars. I love my new t-shirt. And thank you Dennis for your prompt answers to all of my questions and concerns. Kudos to Zager EZ-Play Guitars!!!!



zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Lee <leelewis62@embarqmail.com>
Spokane, Washington
Model: zad20mahogany

How did you hear about this brand?
Browsing the internet for an easy to play guitar for beginner

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I am a beginner and have only played a few guitars in the store, However; I started my lessons with a borrowed Hummingbird from a friend and I find the ZAD20 easier to chord.

What's your favorite part about this guitar?
The easy to play strings and the sound of the guitar.

If you didn't know the price of this guitar what would you estimate the price to be?
I have looked at many guitars trying to select the right one for a beginner and was expecting to pay $600-$700.00 for a guitar, so obviously I am thrilled at the price of the ZAD20

How would you rate customer support?
Customer support could not be better, you guys are so quick to respond to any question or concern and made me feel like you truly wanted this experience to be great...and it has been!

Would you recommend this guitar to others…if so why?
I absolutely would recommend the guitar to anyone and in fact I plan to purchase a Zager for my Granddaughter for Christmas.

Additional comments:
I have had my guitar instructor, and two very close friends, all of whom are great guitarist, play my guitar and they are amazed at the ease of playing and the great sound.





Dan Garrett <dangarrett@aol.com>
Fayetteville, North Carolina

How did you hear about this brand?
Internet ad (YouTube)

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
If is superior is nearly every regard.

What's your favorite part about this guitar?
The tone, the cut out, the beauty of the instrument, and the ease of play.

If you didn't know the price of this guitar what would you estimate the price to be?
Around $3000

How would you rate customer support?
The best in the business. I defy anyone who has dealt with the Zager Guitar company to argue with that.

Would you recommend this guitar to others…if so why?
Yes, see my additional comments below.

Additional comments:
As a consumer, I value the following things the most: quality, value for my dollar, and excellent customer service. As a new customer of Zager guitars (www.zagerguitar.com) I got the first two items above. If I said they gave excellent customer service, however, that would not be accurate. The word 'excellent' is not strong enough. Dennis Zager, Jr., and everyone in the company gave me 'superlative' customer service. They quickly answered all my questions, even the tedious "newby" ones. I asked them to recommend a guitar strap, and they sent be a beautiful all-leather strap, a strap button kit, and a new set of strings without asking for any remuneration. I am a professional entertainer (magician, not a musician) and I've had to deal with all kinds of customer service. Nobody, in my extensive 40-year experience as a consumer, comes close to the incredible customer service of the Zager Guitar Company. Honestly!





Ken Frederickson <kefrederickson@gmail.com>
Arvada, Colorado

How did you hear about this brand?
I came across the Zager website by accident. I was just surfing looking for guitars.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The ZAD20E compares most favorably to any guitar that I have picked up. My last guitar, an old Gretch, played so stiff that it was brutal on my hand. The setup on the ZAD20E is what sets this guitar apart from an off the shelf model.

What's your favorite part about this guitar?
The setup is great for beginners and I believe anyone picking up this guitar to play it would be happy with it as it came. Nothing to tweek on fix on this guitar.

If you didn't know the price of this guitar what would you estimate the price to be?
I would expect a price tag of $1,00 to 1,200 if I bought this guitar in a brick and mortar store.

How would you rate customer support?
Outstanding. I haven't had any issues, but the prompt response to all emails impresses me.

Would you recommend this guitar to others…if so why?
I already have since I like the setup, playability and finish on this guitar so much.

Additional comments:
Thanks for turning out a great guitar for the money and standing behind your products like you do.



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Gregg Palmer <greggpalmer150@aol.com>
Costa Mesa, California
Model: zad20e

How did you hear about this brand?
eBay (believe it or not)

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
To compare an entry level guitar to the ZAD20(e), is similar to the difference in a vending machine cup of instant coffee to fresh brewed. I own a Yamaha (F310) that was given to me, which was the best acoustic I had ever owned (and I recommend them if you cannot afford a Zager). However, with that said, the Yamaha was only good to a point where the chords (especially bar chords) became more difficult to learn. The playability, though it was as good as any one I had played up to $600, began to impede my learning. The Zager ZAD20, as set up by Denny, just took the shackles off.

What's your favorite part about this guitar?
Answering the question, “what’s your favorite part of this guitar" is like answering 'what’s your favorite song of all time?’ I like every aspect of this. I thought at first, before I purchased it, I hope I like something enough to not send it back. Once I opened the case and saw it, pulled it out and played it, that’s all I needed. Then I looked at it carefully and found more than enough reasons to say “Ahhh, no remorse whatsoever”. That was my biggest fear, wishing I had looked around more (even though it had taken me two years already). Save yourself some time, buy a Zager.

If you didn't know the price of this guitar what would you estimate the price to be?
Pricing this guitar with all the window shopping and hands on I have done to this point, would lend me to price it at $1,000.00. I was originally after a Martin, because it said Martin. There was one Martin that did play nicely at $600.00, but it wasn’t that much better than the guitar I already had. The Gibson Song Writer was flat out over priced, but sounded and played quite well in comparison to a Taylor, another brand with a little too much hype. The Zager has the sound of these big names, but plays better and is a fraction of the cost.

How would you rate customer support?
Customer support is superb. Dennis is very personable and quite frank with answers to very direct questions. I had read so many positive reviews, I looked for negative ones. Of the very few I found, a couple remarks concerned me a little. Once Denny answered my list, I could see where someone had taken a few liberties, added a little imagination and beefed them up. To the one intellectual that wrote “Buy an Esteban” all I can say is “Dude, grow a brain”. Oh yeah, back to the question, customer support is awesome!

Would you recommend this guitar to others…if so why?
I would (and will) absolutely recommend to anyone looking to upgrade or (especially) when starting out, to buy a Zager. I taught myself how to grab sounds from chords on strings that sat .200" over the 12th fret, long before YouTube was conceieved. That was hard learning and few people in my life could teach me anything about songs. If you have someone that can help you, or if you have the grit to go it alone, you will save a lot of time (and some pain) if you go with a Zager EZ-Play. Scouts Honor.

Additional comments:
In summary, when it comes to making a single decision based on a sea of opportunities, I dread remorse, which is when the right one comes along right after you say ‘Final answer”. I am completely satisfied, remorse free and even looking forward to life a little more, with this guitar. Also, I try to write for everyones enjoyment, so if I made errors along the way, picky people can be happy too.



zad50om
Zager EZ-Play ZAD50 OM Size Acoustic


J.R.Wiley
Denver, Colorado
Model: zad50om

How did you hear about this brand?
I teach Guitar and one of my students bought one. So I did some research on the internet to find out more.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This is not an easy question, because as we know, each guitar has it's own personality and sound. Over the years I have played many average and great acoustics. For some reason, and in my opinion, this Zager ZAD20-OM has no equal. It has such a rich but bright sound. And for the price, I do not have to worry about it like I would a vintage instrument.

What's your favorite part about this guitar?
The sound is outstanding! It has such a robust, rich, and even sound. I even emailed Dennis Zager and asked him how is it possible this thing sounds so good. Is it the strings ? or the guitar ? Obviously, it is the combination of the two. The other feature that truly won me over was it's orchestra size. It fits me perfectly, not oversize when I'm sitting, and not too small like a 3/4 scale. This guitar hands down gets the most complements from my students and friends for it's rich but bright sound.

If you didn't know the price of this guitar what would you estimate the price to be?
Between $500 and $700 street price. I would think retail $1000 or more.

How would you rate customer support?
Unbelieveably accommodating for direct and non-direct customers!! I mean this in the true sense. Dennis will quickly get back to you, offer alternatives, string suggestions, and in addition will send you free strings to try even on non-Zager acoustics. The Zager company truly has the customer and their needs as their first priority. I did not buy my ZAD20-OM direct from Zager, and it made no difference, as they still helped me.

Would you recommend this guitar to others…if so why?
Absolutely, as it is in a class of it's own. The sound is "Martin-ish", but with a Gibson richness. The overall quality of the guitar is outstanding.

Additional comments:
I purchased my ZAD20-OM used. When I received it, there was a minor string buzz. This was due to the change in climate as I purchased it from a Easter state and I live in California. The buzz was quickly fixed, but if I had to do this again, I would purchase the guitar new from Zager direct. As they would know how to compensate for changes in climate, etc. And they really take care of their customers.



zad80
Zager EZ-Play ZAD80 Acoustic


Zager EZ-Play ZAD80 Acoustic
Anonymous <alan.detty@gmail.com>
Salem, Oregon
Model: zad80

How did you hear about this brand?
I heard a friend talking about this guitar that he saw on EBAY that really interested him. It was a Zad20

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have several guitars in my collection, and it ranks with the best of them.

What's your favorite part about this guitar?
I love the brightness of the guitar...the finish of the guitar...the feel of the guitar...I LOVE THE GUITAR !

If you didn't know the price of this guitar what would you estimate the price to be?
I've bought some pretty expensive guitars in the past...and of course it's a concern how much an item costs, but I've always believed that you get what you pay for. This guitar is definitely worth more than the price paid.

How would you rate customer support?
Your customer support at Zager is outstanding. Each time that I've made contact with the company, I've received a very prompt and courteous reply.

Would you recommend this guitar to others…if so why?
I definitely like the guitar, and I would recommend it to other people. Like you know, there are people that are "brand-conscious" and won't find any brand to their liking if it's not the one that they think you should own. I kind of think it's like a kid that says he doesn't like broccoli even though he's never tried it. I think that people make their own negative decisions prematurely about some things, rather than experiencing it and then making an educated decision. I can truly say that Zager would truly surprise guitar players if they would try it.

Additional comments:
Thanks for all of the help you've given me in making my decision to purchase my zad80 !!



zad20e
Zager EZ-Play ZAD20E Acoustic Electric Natural


Raymond King <rking2000@hotmail.com>
Huntsville, Alabama
Model: zad20e

How did you hear about this brand?
From a friend

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
The sound is much better

What's your favorite part about this guitar?
The light touch required to play. It's much easier on the old fingers.

If you didn't know the price of this guitar what would you estimate the price to be?
From what I've seen in music stores I would estimate around one thousand dollars minimum.

How would you rate customer support?
Customer support is the very best. See additional comments below.

Would you recommend this guitar to others…if so why?
Yes. I'm in Florida for the winter and when I get home I'm going to show it around to my friends.The sound and quality will be all that is required.

Additional comments:
When I ordered my guitar I wanted a 20E Sunburst but there were none in stock.I received an email from Dennis Jr. stating that they had a 20 Sunburst and a 20E natural. I ordered the sunburst and it was sent the next day.Two days before I was to receive my guitar I realized that it was not a 20E (senior moment)which I really wanted. I emailed Dennis Jr. asking him if I could return the Sunburst 20 and purchase the 20E natural instead.I was willing to pay the shipping for both guitars as it was my mistake. I received an email saying that the price difference for the 20E was one hundred dollars which I paid right away. My new guitar was shipped right away and they paid for the freight for both guitars. I have my own business and have been dealing with a lot of Companies in the past years and I can't think of a single one that would offer the service that I received from Zager Guitars. I was not promised anything from Zager Guitar for these comments, it's just how it happened.



zad20
Zager EZ-Play ZAD20 Acoustic Natural


Zager EZ-Play ZAD20 Acoustic Natural
Mark Day <presidioww@yahoo.com>
Flint, Michigan
Model: zad20

How did you hear about this brand?
I came across the brand online

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Hands down the best guitar I've tried not only for the money but overall playability

What's your favorite part about this guitar?
ease of playing and sound

If you didn't know the price of this guitar what would you estimate the price to be?
1500-2400

How would you rate customer support?
over the top old school customer service, 2nd to none. I've never received this kind of response before on any product, ever

Would you recommend this guitar to others…if so why?
to anyone that will listen, incredible value.

Additional comments:
I'm sold on the company, brand, quality, everything





Linda Ann <rilynda@gmail.com>
Laredo, Texas

How did you hear about this brand?
I first heard about it at the NAMM convention, also have loved the Zager that a friend has!

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It sounds so clear and for me a nice middle ground between the bright sound of a taylor and wood warmth of a Martin!

What's your favorite part about this guitar?
So many things the beautiful flamed wood on the neck and back.. also the bright tone when recording!

If you didn't know the price of this guitar what would you estimate the price to be?
1,2000 to 1,5000

How would you rate customer support?
shipped really fast and everyone has been really nice through the process. Haven't had any problems at all to deal with contacting customer support

Would you recommend this guitar to others…if so why?
I could recommend it because it is great for someone wanting to perform or record and get a bright tone with a warm hum to it




zad20mahogany
Zager EZ-Play ZAD20 Acoustic African Mahogany


Zager EZ-Play ZAD20 Acoustic African Mahogany
Scott Sargent <scottsargentaf1953@yahoo.com>
Chandler, Arizona
Model: zad20mahogany

How did you hear about this brand?
Internet search and referal..

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Excellent.

What's your favorite part about this guitar?
Everything.

If you didn't know the price of this guitar what would you estimate the price to be?
2K+

How would you rate customer support?
Excellent.

Would you recommend this guitar to others…if so why?
Yes. Already have. Tone, ring, sustain.

Additional comments:
When I opened the case, I was in " shock and awe " mode...... Took it out and played it for Hours...Didn't want to put it down.. PERFECT IN EVERY ASPECT....Truly a Players Instrument..! when I woke up this I did/felt the same as the night before...




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